Legal

Terms of Service

Please read these terms carefully before using our services.

Nexa Market | Tos

• You must include the note or information requested during checkout.
If the required note is missing or incorrect, the order cannot be fulfilled.

• The exact payment amount must be sent.
Incorrect or incomplete payments cannot be processed.

• Payments sent without prior communication or sent in error cannot be refunded.

• PayPal Goods & Services (G&S) is not accepted.
Orders paid through G&S are not eligible for delivery, refunds, or replacements.

• PayPal Friends & Family (F&F) may be used only when requested.
No notes should be added, and balance funds should be used.
(Applicable only for ticket-based orders.)

• Regional availability may vary.
If a product does not function in your specific region, it is not considered a seller issue.

• If your access to the shop is restricted or banned for violating rules,
you are not eligible for refunds or replacements.

• A screenshot is required if you are requesting a replacement for an item
that has already been previously replaced.

• Do not modify any account details such as email or password.
Doing so voids warranty and eligibility for replacement.

• Providing false information regarding product functionality
will result in warranty being revoked.

• An Invoice ID is required for any replacement request.

• Valid proof must be provided to confirm that a product is not functioning as intended.

• These Terms of Service may be updated at any time.

By making a purchase, you agree to and accept all Terms of Service listed above.